IT for Charlotte Professional Services Firms
overview
Your clients trust you with their information
In a professional services firm, the work is the information: client files, financials, drawings, contracts and campaigns. When a file share is slow, a laptop is lost, a former employee still has access or a client sends a security questionnaire nobody knows how to answer, it costs billable time and client trust. Queen City IT Professionals looks after the whole environment: email and file sharing, laptops and phones, security, phones and the people coming and going, so partners can get back to client work.
Projects
Projects we’ve done
A law firm moving off a remote server to cloud file sharing
The firm worked from a remote server and virtual desktops and wanted to move to cloud file sharing without halting work. We synced files in stages while the old system stayed in use, verified versions at a checkpoint, set up PCs with the cloud files in File Explorer, trained staff and coordinated cutover with the outgoing provider. Read the case study
A Carolinas business switching IT providers
We scoped licensing, support, backup, onboarding and ownership up front, onboarded the company and coordinated the license transfer from the previous provider, confirmed complete. Read the case study
A contractor’s website that stopped sending leads
A security update broke the website’s lead notifications. We updated the form and its notification destinations, and leads started arriving again. Read the case study
A business running two locations on one network
A two-location coworking and studio operator needed one network, Wi-Fi, cameras and door access across both sites. We built it out over labeled cabling and consolidated member credentials across both locations, the same work a firm opening a second office needs. Read the case study
How we help
Support, security, strategy and implementation from one accountable team.
Tell us what’s getting in the way, from file sharing to a client’s security questionnaire. We’ll look at your accounts, devices, security and backups and tell you plainly what we’d fix first. Or call (704) 269-8388. Get a Free IT & Security Assessment
Mobility
Mobility and mobile device management (MDM)
Managed
Firm laptops, tablets and staff phones enrolled in MDM, with app and update pushes, and help when a device stops working.
Secured
MDM lock-down settings, and remote wipe if a laptop or phone is lost.
Hybrid
The office, home and the road all use the same secure files and phones.
FAQ
Frequently asked questions
Can you move our firm off an old file server without stopping work?
Yes. For a law firm on a remote server, we synced files to cloud file sharing in stages while the old system stayed in use, verified versions, set up PCs, trained staff and then cut over.
How do you handle staff joining and leaving?
We set up accounts, devices and access when someone starts, and remove email, file, device and door access when they leave, so former staff don’t keep access to client information.
Can you manage the laptops and phones our team uses remotely?
Yes. We enroll firm laptops, tablets and staff phones in MDM, push apps and updates, lock down settings, and remotely wipe a device if it’s lost.
We’re unhappy with our current IT provider. How does switching work?
We scope licensing, support, backup, onboarding and account ownership up front, then onboard you and coordinate the license transfer with your previous provider.
