our solutions

managed it and help desk

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overview

Managed IT for Charlotte businesses

Built for Charlotte-area owners and leaders who need technology that simply works. Queen City IT becomes your one accountable partner: 24/7 unlimited support for your employees, proactive management of your systems, cybersecurity, strategic advice and hands-on implementation when you are ready for bigger projects.

what you get

ONE PARTNER FOR YOUR TECHNOLOGY

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Unlimited support for your team

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Local Charlotte team
Who we work with

Charlotte Small and Midsized Businesses

Owners, CEOs, managing partners and operations leaders who want reliable support, stronger security and a partner to plan with. Get a Network Health Assessment

Solutions

How we support your business

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    Network

    We manage and support your office network so your connectivity and cloud services stay reliable for your team.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Help desk

    24/7 unlimited support for your employees, from login problems to laptop issues, with one team to call.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    We manage and maintain your servers, storage and core systems so your technology supports the way you work.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Endpoint management

    Laptops, desktops and servers are kept updated and managed together, supporting security, stability and productivity.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3

    Cloud and Microsoft 365

    We support Microsoft 365, your cloud services and the business applications your team relies on every day.

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    Strategy and projects

    Strategic advice plus hands-on implementation, from networks and cloud to cameras, access control, AV and AI, scoped as projects.

Benefits

What you get from one accountable partner

  • Plan with confidence

    We help you decide what to invest in and what to avoid, so you can plan technology spending as your staff and projects change.

  • Trusted IT advisor

    Regular conversations about your IT roadmap keep technology aligned with your goals, so decisions are made with a clear picture.

  • Room to grow

    As you add people, locations and tools, we help your technology keep pace, so growth is not held back by IT.

  • One accountable partner

    Support, security, strategy and implementation come from one team, so you are not coordinating a stack of separate vendors.

  • Hands-on implementation

    We carry out what we recommend, from everyday IT and networks to cloud, communications, cameras, access control and AV.

Want a clear picture of where your technology stands? Get a Network Health Assessment


Get a Network Health Assessment