our solutions

VoIP Phone Systems for Charlotte Businesses

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overview

The right business phone platform, deployed and coordinated

Your phone system is how customers reach you. Queen City IT sets up and supports VoIP phone systems and communication tools for Charlotte-area small and midsized businesses, with call flows, voicemail and apps designed around how your team works. New phone systems are scoped as projects, and your phones can be supported by the same partner that manages your network and security.

Not sure your current phones fit how your team works? Get a Phone System Review

Solutions

Communication services we provide

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    Planning and Provider Coordination

    We help you choose the right phone platform for your business and coordinate with the provider.

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    Number Porting

    We coordinate moving your existing business numbers to the new system.

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    Users and Call Routing

    Users, extensions and call routing configured so callers reach the right person.

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    Desktop, Mobile and Desk Phones

    Desktop apps, mobile apps and desk phones set up so staff can take business calls.

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    Collaboration

    Communication tools set up to fit alongside Microsoft 365 and the way your team already works together.

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    Network Readiness

    We review whether your network and internet can carry clear calls before you switch.

Benefits

Why businesses choose us for communications

  • One Accountable Partner

    Your phone system is part of one relationship that also covers support, security, strategy and implementation, so nothing falls between vendors.

  • Trusted IT Advisor

    Regular conversations about your technology help you plan upgrades, budget ahead and decide what to invest in and what to avoid.

  • Grows With You

    As you add people, offices or systems, we adjust your technology and support with a conversation, not a scramble.

  • 24/7 Unlimited Support

    Your employees have one team to call around the clock for everyday IT problems, and the same partner can support the systems we install for you.

  • Hands-On Implementation

    We don’t stop at recommendations. When something needs a project, our team scopes, plans and delivers it, from installation through handoff to support.

Questions about your phones? Call 704-269-8388 or Get a Phone System Review

IT Support. Security. Strategy. A partner built for your business.
Queen City IT
Plans and Pricing

Plans built around your business. Ask us for details.


Get a Phone System Review