At a glance
Services involved: managed IT · cybersecurity
The challenge
A Carolinas business was moving away from its previous IT provider and needed the switch handled cleanly: clear scope, licensing, support, backup, onboarding and ownership of their systems.
Our approach
We worked through each of those areas with them before the switch. After the agreement was countersigned, we ran onboarding, coordinated with the prior provider and our distributor, and transferred their productivity-suite licenses.
What we delivered
- Transition scoping: licensing, support, backup, onboarding and ownership
- Signed agreement
- Onboarding
- Software license transfer, confirmed complete
The outcome
The provider transition is complete, with licenses transferred and Queen City IT Professionals supporting the business.
Thinking about switching IT providers?
Read our guide on how to switch IT providers, see our managed IT and cybersecurity services, browse more case studies, or start with a free IT & security assessment.