Our Culture
We communicate clearly and plainly, because business owners need straight answers, not jargon.- We take ownership of problems instead of passing them between vendors.
- We learn how your business works before we recommend technology for it.
Our Commitment
- We’re the accountable partner that takes a proactive approach to your technology.
- We’re a Charlotte team that understands the day-to-day needs of small and midsized businesses.
- We’re the 24/7 unlimited support your employees can call when they need help.
Our Mission
To help Charlotte small and midsized businesses punch above their weight through technology. We bring IT support, security and strategy to growing businesses by combining 24/7 unlimited support, cybersecurity, strategic guidance and hands-on implementation in one accountable partnership.
Our Vision
Queen City IT aims to be the technology partner Charlotte businesses rely on, so owners and leaders can stop managing a stack of separate vendors and focus on running their companies.
We want to be an integral part of our clients’ success, working with them to reach their goals and delivering lasting value through the planning, implementation and support of their technology.
Our team supports, protects, plans and implements, so every recommendation we make is one we can carry out and stand behind.
Our Values
Our values guide how we work with clients and with each other every day.
They shape how we communicate, how we make decisions and how we take responsibility for results. Our values are to:
Accountability
Own the outcome, work together as a team and communicate clearly.
Practical Thinking
Recommend what fits the business, and say so when something is not worth the spend.
Community
Support Charlotte businesses and create a positive place to work.
Follow-Through
Implement what we recommend and keep improving it.