# Queen City IT Professionals > IT Support. Security. Strategy. ## Posts - [Remote Support Tool Flaw CVE-2026-84869: Why Your Remote Access Software Needs Checking](https://qcitpros.com/it-blog/remote-support-tool-vulnerability-cve-2026-84869/): Remote support software lets IT providers and internal IT teams take control of a computer to fix it. - [Four Remote-Access VPN Appliance Flaws Are Being Exploited This Year. Here's What to Do](https://qcitpros.com/it-blog/vpn-appliance-exploited-vulnerabilities-2026/): Remote-access appliances (often called SSL VPN or secure access gateways) give remote employees access to company systems. - [Firewall Flaw CVE-2025-61624 Is Being Exploited: What to Do If You Run a Business Firewall](https://qcitpros.com/it-blog/firewall-vulnerability-cve-2025-61624/): On October 16, 2026, CISA added CVE-2025-61624 to its Known Exploited Vulnerabilities (KEV) catalog, which means there's evidence attackers are using it. - [Strong Wi-Fi, No Cell Signal: How We Fixed a Warehouse Dead Zone](https://qcitpros.com/it-blog/warehouse-cell-signal-dead-zone-fix/): Here's a problem we hear more often than you'd think: "The Wi-Fi in the warehouse is great. But nobody's phone works in there." - [An Employee Clicked a Phishing Link. Here's What to Do in the Next Hour](https://qcitpros.com/it-blog/employee-clicked-phishing-link/): It happens to careful people. - [How to Switch IT Providers Without Losing Access to Your Own Systems](https://qcitpros.com/it-blog/how-to-switch-it-providers/): Most businesses don't switch IT providers because of one bad day. - [The Office Move IT Checklist for Charlotte Businesses](https://qcitpros.com/it-blog/office-move-it-checklist-charlotte/): Most office moves in Charlotte go wrong in the same place, and it isn't the furniture. ## Pages - [Warehouse & Distribution](https://qcitpros.com/industries/warehouse-distribution/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="When the scanners drop, the trucks wait" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]In a warehouse, IT trouble shows up as late shipments. - [Resources](https://qcitpros.com/resources/): Browse our case studies, read the blog, and find answers to common questions. - [Restoring Website Lead Notifications After a Security Fix](https://qcitpros.com/resources/case-studies/website-lead-form-notifications-fix/): After a PHP security fix, a fencing contractor's website lead form stopped sending notifications, so new leads weren't reaching the team. - [A Clean IT Provider Transition, from Scope to License Transfer](https://qcitpros.com/resources/case-studies/it-provider-transition-license-transfer/): A Carolinas business was moving away from its previous IT provider and needed the switch handled cleanly: clear scope, licensing, support, backup, onboarding and ownership of their systems. - [Moving a Law Firm from a Remote Server to Cloud File Storage](https://qcitpros.com/resources/case-studies/law-firm-cloud-file-migration/): A Charlotte law firm worked from a remote server and virtual desktop environment run by another provider. - [Fixing a Warehouse Cellular Dead Zone in Summerville, SC](https://qcitpros.com/resources/case-studies/warehouse-cellular-dead-zone-fix/): A stone supplier's warehouse in Summerville, SC had good Wi-Fi but a cellular dead zone. Phones couldn't get usable cellular data inside the building. - [IT and AI Planning for a Print Shop's Second-Location Acquisition](https://qcitpros.com/resources/case-studies/print-shop-acquisition-it-ai-planning/): A franchise print shop was acquiring a second location. - [Connecting Restaurant Point-of-Sale and Accounting Data to AI for a Hospitality Group](https://qcitpros.com/resources/case-studies/hospitality-group-pos-accounting-ai-connectors/): A hospitality and brewing group's leadership wanted to use AI with the data in their restaurant systems, their point-of-sale platform and their restaurant accounting platform, without opening that data to everyone. - [Coworking Network, Wi-Fi, Cameras and Door Access Across Two Locations](https://qcitpros.com/resources/case-studies/coworking-network-access-control-two-locations/): A coworking and studio operator with two locations needed one dependable network, Wi-Fi members could join easily, cameras, and door access that didn't mean managing members separately at each site. - [Terms of Use](https://qcitpros.com/terms/): This page is being updated. To talk with Queen City IT now, contact us at (704) 269-8388 or info@qcitpros.com. - [Privacy Policy](https://qcitpros.com/privacy-policy/): This page is being updated. To talk with Queen City IT now, contact us at (704) 269-8388 or info@qcitpros.com. - [Office Move IT Services in Charlotte](https://qcitpros.com/it-services/office-move-it/): This page is being updated. To talk with Queen City IT now, contact us at (704) 269-8388 or info@qcitpros.com. - [Free IT & Security Assessment](https://qcitpros.com/free-it-security-assessment/): This page is being updated. To talk with Queen City IT now, contact us at (704) 269-8388 or info@qcitpros.com. - [Professional Services](https://qcitpros.com/industries/professional-services/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="Your clients trust you with their information" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]In a professional services firm, the work is the information: client files, financials, drawings, contracts and campaigns. - [Managed IT Services Charlotte NC](https://qcitpros.com/): [vc_row full_width="stretch_row_content_no_spaces"][vc_column][/vc_column][/vc_row][vc_row css=".vc_custom_1575619507219{padding-top: 80px !important;background-color: #ffffff !important;}"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_custom_heading text="What we do" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="IT Support. - [Charlotte Law Firm IT](https://qcitpros.com/industries/law-firms/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="IT support, security and strategy for Charlotte law firms" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]Law firms run on deadlines, documents and trust. - [Charlotte Dental IT](https://qcitpros.com/industries/dental/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="IT support, security and strategy for Charlotte dental practices" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]Dental practices depend on technology at every step: scheduling, imaging, charting, billing and patient communication. - [Manufacturing & Print](https://qcitpros.com/industries/manufacturing/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="When the network stops, the floor stops" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]On a shop floor, an IT problem doesn't stay an IT problem for long. - [Charlotte Construction IT](https://qcitpros.com/industries/construction/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="IT support, security and strategy for Charlotte construction firms" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]Construction companies run on tight schedules, moving crews and a mix of office and field technology. - [Banking](https://qcitpros.com/industries/financial-services/): [/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row][/vc_section][vc_section css_animation="none" el_id="overview"][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b93349ec234c"][/vc_column][/vc_row][vc_row el_class="gradient2"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_empty_space height="80px"][vc_custom_heading text="overview" font_container="tag:h6|font_size:10px|text_align:center|color:%23627792" use_theme_fonts="yes" el_class="style1"][vc_empty_space height="6px"][vc_custom_heading text="IT support, security and strategy for Charlotte boutique financial firms" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="20px"][vc_column_text]Boutique financial firms run on trust, accuracy and availability. - [Industries](https://qcitpros.com/industries/) - [AI and Software Integration](https://qcitpros.com/it-services/ai-software-integration/): AI and automation can take repetitive work off your team's plate, but only when introduced safely. - [Communications And VOIP](https://qcitpros.com/it-services/voip-phone-systems/): Your phone system is how customers reach you. - [Structured Cabling](https://qcitpros.com/it-services/structured-cabling-charlotte-nc/): A reliable network starts with the cabling behind the walls. - [A/V and Security Solutions](https://qcitpros.com/it-services/cameras-access-control/): Physical security and meeting spaces are part of your technology. - [Managed IT Charlotte](https://qcitpros.com/it-services/managed-it/): Built for Charlotte-area owners and leaders who need technology that simply works. - [Cyber Security For Small Businesses](https://qcitpros.com/it-services/cybersecurity/): Phishing, account takeover and ransomware target businesses of every size. - [IT Services](https://qcitpros.com/it-services/) - [Careers](https://qcitpros.com/careers/): [vc_row css=".vc_custom_1575621604897{padding-top: 80px !important;padding-bottom: 80px !important;background-image: url(https://qcitpros.com/wp-content/uploads/2018/08/bg-cm2.png?id=664) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}" el_class="gradient2"][vc_column width="1/4"][/vc_column][vc_column width="1/2"][vc_custom_heading text="Work With Us" font_container="tag:h1|font_size:2.875rem|text_align:center" use_theme_fonts="yes"][vc_empty_space height="10px"][vc_custom_heading text="Interested in joining Queen City IT? - [Mission, Vision and Values](https://qcitpros.com/mission-vision-and-values/): [vc_row equal_height="yes" content_placement="middle" css=".vc_custom_1575620895416{background-image: url(https://qcitpros.com/wp-content/uploads/2018/05/img-ab.jpg?id=302) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}"][vc_column width="1/2" css=".vc_custom_1534216536497{padding-top: 12% !important;padding-right: 14% !important;padding-bottom: 10% !important;padding-left: 14% !important;background-color: #32f0f0 !important;}"][vc_custom_heading text="Our Culture" font_container="tag:h3|text_align:center" use_theme_fonts="yes"][vc_empty_space height="30px"][vc_column_text]Why choose us[/vc_column_text][/vc_column][vc_column width="1/2" css=".vc_custom_1534216543601{padding-top: 12% !important;padding-right: 14% !important;padding-bottom: 10% !important;padding-left: 14% !important;background-color: #231835 !important;}"][vc_custom_heading text="Our Commitment" font_container="tag:h3|text_align:center|color:%23ffffff" use_theme_fonts="yes"][vc_empty_space height="30px"][vc_column_text]Get a Free IT Assessment[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b6cfa681b024"][/vc_column][/vc_row][vc_row css=".vc_custom_1575620909766{padding-top: 80px !important;}"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/4"][vc_custom_heading text="Our Mission" font_container="tag:h4|text_align:left" use_theme_fonts="yes"][vc_empty_space height="20px"][/vc_column_inner][vc_column_inner width="3/4"][vc_column_text]To help Charlotte small and midsized businesses punch above their weight through technology. - [FAQ](https://qcitpros.com/resources/faq/): [vc_section css=".vc_custom_1575621496598{background: #000000 url(https://qcitpros.com/wp-content/uploads/2018/08/pattern.svg?id=895) !important;}"][vc_row css=".vc_custom_1575621503753{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(255,92,69,0.96) !important;*background-color: rgb(255,92,69) !important;}"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_icon type="entypo" icon_entypo="entypo-icon entypo-icon-chat" color="white" size="xl" align="center"][vc_row_inner][vc_column_inner width="1/6"][/vc_column_inner][vc_column_inner width="2/3"][vc_custom_heading text="How can we help?" - [Why Choose Us](https://qcitpros.com/why-choose-us/): [vc_section el_class="mask" css=".vc_custom_1575621117687{background: rgba(0,0,0,0.3) url(https://qcitpros.com/wp-content/uploads/2018/05/rawpixel-com-567026-unsplash1.jpg?id=143) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;*background-color: rgb(0,0,0) !important;}"][vc_row css=".vc_custom_1575621124468{padding-top: 10% !important;padding-bottom: 10% !important;background-color: rgba(0,0,0,0.3) !important;*background-color: rgb(0,0,0) !important;}"][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_custom_heading text="IT Support. - [Locations](https://qcitpros.com/locations/): [vc_row disable_element="yes" full_width="stretch_row_content_no_spaces"][vc_column][locations style="light-monochrome" zoomlevel="3" zoomable="no" height="450" locations="%5B%7B%22address%22%3A%22Germany%22%2C%22content%22%3A%22Address%3A%20Schulstr.%209%2070173%20Stuttgart%20Germany.%22%7D%2C%7B%22address%22%3A%22New%20York%22%2C%22content%22%3A%22Find%20Us%3A%20Beverley%20Rd%20Brooklyn%2C%20New%20York%2011226%20US%5CnP%3A%20(712)%20819%2079%20555%20%20%7C%20M%3A%20info%40example.com%22%7D%2C%7B%22address%22%3A%22Russia%22%2C%22content%22%3A%224%20Zemlyanoy%20val%2C%20bld.1%20Moscow%2C%20Russia%20105064%22%7D%5D"][/vc_column][/vc_row][vc_row][vc_column offset="vc_hidden-sm vc_hidden-xs"][vc_widget_sidebar sidebar_id="sidebar-5b6cfa681b024"][/vc_column][/vc_row][vc_section el_class="fix-overflow" css=".vc_custom_1575621428181{padding-top: 60px !important;}"][vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_custom_heading text="Serving Charlotte Businesses" font_container="tag:h1|text_align:center" use_theme_fonts="yes" el_class="h1-lock"][vc_custom_heading text="Queen City IT supports small and midsized businesses in Charlotte and the surrounding area." - [Contact Us](https://qcitpros.com/contact-us/): 24/7 unlimited support for our clients. Here when you need us. - [Case Studies](https://qcitpros.com/resources/case-studies/): Projects we've completed, described the way they happened. Client names are kept private. - [IT Blog](https://qcitpros.com/it-blog/) - [About](https://qcitpros.com/about/): [vc_row css=".vc_custom_1575620193226{padding-top: 80px !important;padding-bottom: 80px !important;background-image: url(https://qcitpros.com/wp-content/uploads/2018/08/pexels-photo-140983.jpeg?id=1002) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_column width="1/4"][/vc_column][vc_column width="1/2"][vc_custom_heading text="About Queen City IT" font_container="tag:h1|font_size:2.875rem|text_align:center|line_height:1.2em" use_theme_fonts="yes"][vc_empty_space height="10px"][vc_custom_heading text="Queen City IT is a Charlotte technology partner for small and midsized businesses, combining support, security, strategy and implementation." ## Optional - [Agent (MCP protocol)](websites-agents.hostinger.com/qcitpros.com/mcp) [comment]: # (Generated by Hostinger Tools Plugin)